Terms and Conditions of Checkout

Welcome to Hanami Cosmetics. By completing a purchase through our checkout process, you agree to the following terms and conditions. Please read them carefully before finalizing your transaction.

1. General

1.1 Agreement: By using the checkout process on our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions, as well as any applicable laws and regulations.
1.2 Modification: Hanami Cosmetics reserves the right to modify these terms and conditions at any time. Changes will be posted on our website, and continued use of the site will constitute your acceptance of the new terms.

2. Order Process

2.1 Order Confirmation: After placing an order, you will receive a confirmation email with your purchase details. This confirmation does not guarantee the acceptance of your order.
2.2 Order Acceptance: We reserve the right to accept or decline your order for any reason. If your order is not accepted, you will be notified by email, and any charges made will be refunded.
2.3 Order Changes: Once an order has been placed, no changes can be made. Please review your order carefully before completing the checkout process.

3. Pricing and Payment

3.1 Pricing: All prices are listed in Japanese yen (JPY) and are subject to change without notice. We strive to ensure accurate pricing but reserve the right to correct any errors.
3.2 Payment Methods: We accept payments by credit card and other methods specified during checkout.
3.3 Currency Conversion: For the convenience of our international customers, currency conversion is done automatically once you select the desired currency in the top bar of the website. Prices can be converted to your local currency based on current exchange rates, and final amounts may vary due to fluctuations in exchange rates.

4. Shipping and Delivery

4.1 Shipping Locations: We offer international shipping to most countries. If your country is not listed as a destination, we may not be able to fulfill your order.
4.2 Shipping Methods: All orders are shipped via standard postal services. Delivery times may vary depending on location and product availability.
4.3 Delivery Delays: Hanami Cosmetics is not responsible for delivery delays due to customs processing or other unforeseen circumstances.

5. Returns and Refunds

5.1 Return Policy: We accept returns of unused products in their original packaging within 30 days of delivery. Contact our customer service for return instructions.
5.2 Refund Process: Refunds will be issued to the original payment method once the returned item is received and inspected.
5.3 Return Costs: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

6. Taxes and Fees

6.1 Import Taxes: Customers are responsible for any import taxes, customs duties, or additional charges imposed by local customs authorities.
6.2 Customs Clearance: It is the customer’s responsibility to ensure compliance with local import regulations.

7. Privacy

7.1 Data Protection: We are committed to protecting your personal information. Please review our Privacy Policy for more information on how your data is used and protected.

8. Contact

8.1 Customer Support: If you have any questions or concerns about your order or these terms, please contact us through the "Contact Us" page on the Hanami Cosmetics website